tailieunhanh - sUNIT 5. ONLINE FACILITATION LESSON 5. FACILITATION TEC

Some facilitation techniques may work out differently, depending on the particular situation. For instance: • You may need to deal with some participants and their contributions in a particular way because of their status, gender, age or communication style; Example 1 - If the community includes both senior managers and more junior staff, you may need to emphasize that everyone has a "right" to participate in the discussions, and make special efforts to encourage junior staff to make their voices heard | Information Management Resource Kit Module on Building Electronic Communities and Networks UNIT 5. ONLINE FACILITATION LESSON 5. FACILITATION TECHNIQUES NOTE Please note that this PDF version does not have the interactive features offered through the IMARK courseware such as exercises with feedback pop-ups animations etc. We recommend that you take the lesson using the interactive courseware environment and use the PDF version for printing the lesson and to use as a reference after you have completed the course. FAO 2006 5. Online Facilitation - 5. Facilitation techniques - page 1 Objectives At the end of this lesson you will be able to identify the principal facilitation techniques for managing online discussions. Introduction Facilitation of an online discussion is for the most part the application of techniques. This lesson introduces some of the main facilitation techniques to help you develop an overall approach to meet the specific needs of your community. 5. Online Facilitation - 5. Facilitation techniques - page 2 Introduction Some facilitation techniques may work out differently depending on the particular situation. For instance You may need to deal with some participants and their contributions in a particular way because of their status gender age or communication style Example 1 - If the community includes both senior managers and more junior staff you may need to emphasize that everyone has a right to participate in the discussions and make special efforts to encourage junior staff to make their voices heard. The topic of discussion may also influence your use of facilitation techniques. Example 2- A discussion on HIV AIDS and food security may touch on religious or cultural taboos as well as on participants personal circumstances and will need particularly sensitive facilitation. It is important to keep a constant check on your own values and assumptions as well as possible cultural sensitivities among the participants. Knowing how to apply .

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