tailieunhanh - Chapter 1: What Is Organizational Behavior

A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. | PGSM- MBA Program 1 After studying this chapter you should be able to 1. Define organizational behavior OB . 2. Describe what managers do. 3. Explain the value of the systematic study of OB. 4. List the major challenges and opportunities for managers to use OB concepts. 5. Identify the contributions made by major behavioral science disciplines to OB. 2005 Prentice Hall Inc. All rights reserved. After studying this chapter you should be able to 6. Describe why managers require a knowledge of OB. 7. Explain the need for a contingency approach to the study of OB. 8. Identify the three levels of analysis in this book s OB model. 2005 Prentice Hall Inc. All rights reserved. 1-2 1-3 PGSM- MBA Program 2 What Managers Do Managers or administrators Individuals who achieve goals through other people. Managerial Activities Make decisions Allocate resources Direct activities of others to attain goals 2005 Prentice Hall Inc. All rights reserved. 1-4 Where Managers Work Organization A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. 1-5 2005 Prentice Hall Inc. All rights reserved. PGSM- MBA Program

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