tailieunhanh - Lecture Organizational behavior: Improving performance and commitment in the workplace (4/e): Chapter 12 – Colquitt, LePine, Wesson

Chapter 12 - Teams: processes and communication. In this chapter, we will address the following questions: What are taskwork processes, and what are some examples of team activities that fall into this process category? What are teamwork processes, and what are some examples of team activities that fall into this process category? What factors influence the communication process in teams?. | Teams: Processes and Communication Chapter 12 Welcome to Chapter 12 of the slides that accompany Colquitt-LePine-Wesson. I’m Jason Colquitt, and I’ll use this Notes field to provide hints and background on each slide. These are variations of the slides I myself use to teach both undergraduates, traditional MBA’s, and executive MBA’s. If you have any questions or comments about these slides, please feel free to email me at colq@. Note that these slides will sometimes refer to the Instructor’s Manual, which I also write for the book. In particular, the slides will refer to the Try This! feature in the manual. That feature is designed to supply some helpful hints to spice up your lectures. Note that the Instructor’s Manual includes other helpful features as well, including OB on Screen hints, Asset Gallery tie-ins, Bonus Cases from prior editions of the book, and Internet Cases. Team Processes Reflects the different types of activities and interactions that occur within teams and | Teams: Processes and Communication Chapter 12 Welcome to Chapter 12 of the slides that accompany Colquitt-LePine-Wesson. I’m Jason Colquitt, and I’ll use this Notes field to provide hints and background on each slide. These are variations of the slides I myself use to teach both undergraduates, traditional MBA’s, and executive MBA’s. If you have any questions or comments about these slides, please feel free to email me at colq@. Note that these slides will sometimes refer to the Instructor’s Manual, which I also write for the book. In particular, the slides will refer to the Try This! feature in the manual. That feature is designed to supply some helpful hints to spice up your lectures. Note that the Instructor’s Manual includes other helpful features as well, including OB on Screen hints, Asset Gallery tie-ins, Bonus Cases from prior editions of the book, and Internet Cases. Team Processes Reflects the different types of activities and interactions that occur within teams and contribute to their ultimate end goals. Team characteristics, like member diversity, task interdependence, team size, and so forth, affect team processes. Team processes, in turn, have a strong impact on team effectiveness. Team Processes Process gain is getting more from the team than you would expect according to the capabilities of its individual members Process loss is getting less from the team than you would expect based on the capabilities of its individual members Process Loss Causes of process loss Coordination loss Production blocking Motivational loss Social loafing Taskwork Processes Creative Behavior Decision Making Decision informity reflects whether members possess adequate information about their own task responsibilities Staff validity refers to the degree to which members make good recommendations to the leader Hierarchical sensitivity reflects the degree to which the leader effectively weighs the recommendations of the members. Boundary Spanning Ambassador activities