tailieunhanh - Lecture Organizational behavior: Improving performance and commitment in the workplace (4/e): Chapter 8 – Colquitt, LePine, Wesson

Chapter 8 - Learning and decision making. After reading this chapter, you should be able to answer the following questions: What is learning, and how does it affect decision making? What types of knowledge can employees gain as they learn and build expertise? What are the methods by which employees learn in organizations?. | Learning and Decision Making Chapter 8 Learning Defined Permanent changes in an employee’s knowledge or skill that result from experience Employees learn two types of knowledge: Explicit - easy to communicate and teach Tacit - more difficult to communicate; gained with experience Methods of Learning How do employees learn? Reinforcement Methods of Learning Methods of Learning Methods of Learning How do employees learn? Reinforcement Observation Methods of Learning Methods of Learning Some people learn differently, as a function of the goals and activities that they prioritize Goal orientation Learning Performance-prove Performance-avoid Decision Making The process of generating and choosing from a set of alternatives to solve a problem. Learning has a significant impact on decision making Decision Making Identify the problem Is the problem recognized? Has it been dealt with before? Programmed Decisions Nonprogrammed Decisions (Intuition, “Gut feeling”) (Rational decision making model) | Learning and Decision Making Chapter 8 Learning Defined Permanent changes in an employee’s knowledge or skill that result from experience Employees learn two types of knowledge: Explicit - easy to communicate and teach Tacit - more difficult to communicate; gained with experience Methods of Learning How do employees learn? Reinforcement Methods of Learning Methods of Learning Methods of Learning How do employees learn? Reinforcement Observation Methods of Learning Methods of Learning Some people learn differently, as a function of the goals and activities that they prioritize Goal orientation Learning Performance-prove Performance-avoid Decision Making The process of generating and choosing from a set of alternatives to solve a problem. Learning has a significant impact on decision making Decision Making Identify the problem Is the problem recognized? Has it been dealt with before? Programmed Decisions Nonprogrammed Decisions (Intuition, “Gut feeling”) (Rational decision making model) Yes No Decision Making Nonprogrammed decisions Rational decision-making model Decision Making Problems Common reasons for making bad decisions Limited information Faulty perceptions Faulty attributions Escalation of commitment Limited Information Faulty Perceptions Heuristics and decision-making biases Availability Anchoring Framing Representativeness Contract Recency Ratio Bias Faulty Attributions Escalation of Commitment The decision to continue to follow a failing course of action Throwing good money after bad How Important is Learning? Application Training Behavior modeling Communities of practice Transfer of training Climate for .

• Quản trị kinh doanh
• Organizational behavior
• Individual mechanisms
• Individual characteristics
• Group mechanisms
• Organizational mechanisms
• Decision making
• Managerial decision making
• Judgment in managerial decision making
• Ethics in decision making
• Fairness in decision making
• Improving decision making
• Strategies for better decisions
• Operations strategy
• Product design objectives
• Anatomy of decisions
• System 1 thinking
• System 2 thinking
• Making rational decisions
• Claiming value in negotiation
• Game theoretic approaches
• Emotional influences
• Decision mak
• Implicit attitudes
• Lecture Making hard decisions
• Making hard decisions
• Decision tool suite
• Elements of decision problems
• Decision elements
• Decision context
• Social responsibility
• Individual ethics
• Ethical decision making
• Influence of portfolio management in decision making
• Portfolio management in decision making
• The decision making process
• Projects for the company
• Management and decision making
• Corporate decision making
• The increasing importance
• Supply chain in strategic decision making
• Supply chain
• Corporate strategy
• Corporate strategic decision
• Decision Support Systems
• Decision Making Systems
• A preview of the modeling process
• How decision are supported
• Human cognition
• The evidence based surgery
• Surgical decision making beyond
• The anatomy
• The surgeon’s decision making
• Intraoperative endpoints of resuscitation
• Lecture Management
• Managerial environment
• Decision making model
• Administrative model
• Position and Decision making Power of Men and Women
• Position and Decision making Power
• Vietnam’s Political System
• Decision making power
• Men and Women