tailieunhanh - REPORT OF THE DIRECTOR GENERAL ON THE WORK OF THE ORGANIZATION FOR THE YEAR 2011

Organizations get things done through people. The Executive Director’s job includes making sure that the organization has the people it needs to do the work and that everyone knows who does what. This means having some form of organizational structure, job descriptions, policy manuals, training and supervision for everyone — both employees and volunteers. Smaller organizations can be quite informal in this although some written guidelines are valuable — especially when people leave and must be replaced. It is particularly important to establish what is done by staff and what by volunteers, who is accountable, and how much authority each. | IOM International Organization for Migration OIM Organisation Internationale pour les Migrations OIM Organization Internacional para las Migraciones MC 2346 Original English 1 June 2012 COUNCIL CONSEIL CONSEJO 101ST SESSION REPORT OF THE DIRECTOR GENERAL ON THE WORK OF THE ORGANIZATION FOR THE YEAR 2011 This document is submitted to the Executive Committee at its 109th Session in July 2012. MC 2346 Page i CONTENTS Page INTRODUCTION . 1 STRUCTURE REFORM IMPLEMENTATION . 3 I. OFFICE OF THE DIRECTOR GENERAL. 5 A. Office of the Chief of Staff. 5 B. Office of the Inspector General . 6 C. Office of Legal Affairs. 7 D. Senior Regional Advisers . 9 E. Spokesperson. 11 F. Staff security. 12 G. Ombudsperson . 13 H. Gender coordination. 13 I. Occupational health. 14 II. INTERNATIONAL COOPERATION AND PARTNERSHIPS . 18 A. Governing bodies. 18 B. International partnerships. 21 C. Media and communications. 22 D. Donor relations . 23 E. Migration research . 23 F. International migration law . 24 III. MIGRATION MANAGEMENT . 25 A. Migration health . 25 B. Immigration and border management . 27 C. Migrant assistance . 28 D. Labour migration and human development. 30 E. IOM Development Fund. 31 IV. OPERATIONS AND EMERGENCIES. 33 A. Preparedness and response. 34 B. Transition and recovery . 35 C. Land property and reparations. 36 D. Resettlement and movement management. 37 V. RESOURCES MANAGEMENT. 46 A. Overview . 46 B. Financial highlights . 49 C. Human resources management. 51 VI. ADMINISTRATIVE CENTRES. 61 A. Manila Administrative Centre . 61 B. Panama Administrative Centre. 64 ANNEXES Annex I - Statistics on IOM activities for the year 2011 English only Annex II - IOM Strategy .

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