tailieunhanh - IMPROVING EMPLOYEE PERFORMANCE through workplace coaching

Supervisors, managers and their co-workers seemed to be attending an awful lot of training courses, but this didn’t seem to have the impact on ‘onthe- job’ performance that it needed to have. In fact many managers were disillusioned with much of the training and development activity going on. At the time, most training programmes suffered from a lack of measurable, clearly specified outcomes and measured results. Most training programmes were evaluated on the ‘Did you enjoy it?’ measure, or people sat for a threehour theory exam. It was rare for any new learning to be assessed on-the-job | IMPROVING EMPLOYEE PERFORMANCE through workplace coaching a practical guide to performance management IMPROVING EMPLOYEEPERfORMANCE through workplace coaching Earl - In memory of Percis Kilcoy Smith and George Minto Carter and the gang who exited 42 Todd Street and to Bernice Carter nee Pridmore and Sarah Rachel Carter for their inspiration support and long lunches over two generations. Frank - To my wife Pauline children Penny Dale and Kirsten granddaughter Chloe and my parents Bill and .

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