tailieunhanh - How to Attract and Retain More Customers

Smashwords Edition, License Notes No part of this book (publication) may be reproduced or transmitted in any form or by any means, mechanical or electronic, including photocopying and recording, or by information storage and retrieval system without written permission from the publisher. | How to Attract and Retain More Customers Lesson 1 - Attracting Clients to Your Shop Office All rights reserved ISBN 9781476224893 Author Peter Adams How to Attract and Retain More Customers To Your Business By Peter Adams Copyright 2012 Peter Adams Smashwords Edition Smashwords Edition License Notes No part of this book publication may be reproduced or transmitted in any form or by any means mechanical or electronic including photocopying and recording or by information storage and retrieval system without written permission from the publisher. Published by Swell Accounting Services. For further information contact Swell Accounting Services PO Box 4184 Elanora Qld 4221 Telephone - 0452395519 Fax - 61755224593 Financial and Legal Notices Disclaimers All attempts have been made to verify information provided in this publication and any attachments neither the author nor the publisher assumes any responsibility for errors omissions or contrary interpretation of the subject matter herein. The recipient of this publication and any attachments assumes responsibility for the use of these materials and information. Adherence to all applicable laws and regulations including federal state and local governing bodies business practices etc is the sole responsibility of the recipient. INDEX Welcome Introduction Problem Areas for Not Attracting Clients Step 1 What can you do for your Customers Step 2 Identify your Customer Step 3 What do your Customers want Step 4 Are you better than your competitors Step 5 Develop your USP Step 6 Networking Step 7 Removing your Customer s Fear or Perceived Risk Step 8 Cross Promotion Step 9 Referrals .