tailieunhanh - Quality of care A process for making strategic choices in health systems

Once records have fulfilled their administrative, fiscal, or legal function they should be disposed of as soon as possible in accordance with their Records Retention Schedule. A properly completed schedule provides an agency with the legal authority to dispose of records entrusted to its care. Disposition may include sending appropriate records to an archival facility, recycling unneeded records, and/or destroying unneeded confidential records. Remember, in the event of litigation the court will want to know what the agency does in the normal course of doing business. Your Records Retention Schedule spells out the normal course of business for how your agency handles and disposes of its records | World Health Organization of care STRATEGIC CHOICES IN HEALTH SYSTEMS A PROCESS FOR MAKING Quality of Care A process for making strategic choices in health systems WHO Library Cataloguing-in-Publication Data Quality of care a process for making strategic choices in health systems. assurance Health care. services administration. making. I. World Health Organization. ISBN 92 4 156324 9 NLM classification W ISBN 978 92 4 156324 6 World Health Organization 2006 All rights reserved. Publications of the World Health Organization can be obtained from WHO Press World Health Organization 20 Avenue Appia 1211 Geneva 27 Sw tzerland tel. 41 22 791 3264 fax 41 22 791 4857 e-mail bookorders@ . Requests for permission to reproduce or translate WHO publications -whether for sale or for noncommercial distribution - should be addressed to WHO Press at the above address fax 41 22 791 4806 e-mail permissions@ . The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country territory city or area or of its authorities or concerning the delimitation of its frontiers or boundaries. Dotted lines on maps represent approximate border lines for which there may not yet be full agreement. The mention of specific companies or of certain manufacturers products does not imply that they are endorsed or recommended by the World Health Organization in preference to others of a similar nature that are not mentioned. Errors and omissions excepted the names of proprietary products are distinguished by initial capital letters. All reasonable precautions have been taken by the World Health Organization to verify the information contained in this publication. However the published material is being distributed w thout warranty of any kind either expressed or implied. The responsibility for the .