tailieunhanh - Giáo trình Từ vựng tiếng Anh thương mại - Business Englissh vocabulary (dùng trong các trường trung học chuyên nghiệp): Phần 2

Nối tiếp nội dung của phần 1 cuốn sách "Từ vựng tiếng Anh thương mại - Business Englissh vocabulary (dùng trong các trường trung học chuyên nghiệp)", phần 2 cung cấp cho người đọc các kiến thức bài 10 - Telephoning, glossary, work book, review test,. nội dung chi tiết. | Unit 10 TELEPHONING Objectives Contents - Provides learners with different types of telephones. - Focuses on basic telephoning skills - Offers learners the chance to practise how to make a phone call give and take messages. - Types of telephones - Phoning scenario - Asking to speak to someone - Giving and taking messages - Making arrangements A. TYPES OF TELEPHONES - public telephone pay phone- phone in a public place operated with money a credit card or phone card. - Mobile phone mobile cell phone cellular phone cellular a phone you can take with you and use anywhere. - WAP phone- a mobile phone with access to the Internet WAP wireless application protocol . - Extension- one of a number of phones on the same line in a home or office. - Cordless phone cordless- an extension not connected by a wire so you can use it around the house or in the garden. - Pager- allows you to receive the written messages. - Webcam- a camera attached to a computer and phone line so two people talking on the phone can see each other. - Video phone- a special phone with a screen so you can see the other person. 56 Số hóa bởi Trung tâm Học liệu - ĐHTN http Webcams and video phones enable videoconferencing holding a meeting with people in different locations. B. PHONE CALL AND RING to give someone a call a bell a buzz to make a telephone call to call I phone telephone ring up someone c. PHONING SCENARIO You want to phone some one in a company. You pick up the phone. You hear the dialing tone and dial the number on the keypad. You don t know the person s direct line number so you dial the number of the company s switchboard. One of these things happens a. The number rings but no one answers. b. You hear the engaged one busy tone because the other person is already talking on the phone. You hang up and try again later. c. You get through but not to the number you wanted. The person who answers says you have got the wrong number. d. The operator answers. You ask for the .