tailieunhanh - Báo cáo khoa học: "Comparing Objective and Subjective Measures of Usability in a Human-Robot Dialogue System"

We present a human-robot dialogue system that enables a robot to work together with a human user to build wooden construction toys. We then describe a study in which na¨ve subjects interacted with this ı system under a range of conditions and then completed a user-satisfaction questionnaire. The results of this study provide a wide range of subjective and objective measures of the quality of the interactions. To assess which aspects of the interaction had the greatest impact on the users’ opinions of the system, we used a method based on the PARADISE evaluation framework (Walker et al., 1997).