tailieunhanh - Summary of doctoral dissertation in management of public administration: Administrative complaint resolution in the administrative reform in Vietnam

Research aims: To clarify theoretical issues, practices of settlement of complaints in the state administrative management for recent years to give comments and evaluation in order to provide perspectives and propose some solutions to settling administrative complaints meeting the requirements of the administrative reform. | MINISTRY OF EDUCATION AND TRAINING MINISTRY OF HOME AFFAIRS NATIONAL ACADEMY OF PUBLIC ADMINISTRATION HOANG NGOC DUNG ADMINISTRATIVE COMPLAINT RESOLUTION IN THE ADMINISTRATIVE REFORM IN VIETNAM Major Management of Public Administration Code 62 34 82 01 SUMMARY OF DOCTORAL DISSERTATION IN MANAGEMENT OF PUBLIC ADMINISTRATION HANOI 2015 The institute governing the project NATIONAL ACADEMY OF PUBLIC ADMINISTRATION Scientific instructions by 1. Prof. PhD. Pham Hong Thai 2. Ass. Prof. PhD. Tran Thi Cuc Opponent 1 Opponent 2 Opponent 3 The dissertation will be defended before the Academy-level Evaluation Council in National Academy of Public Administration 77 Nguyen Chi Thanh Dong Da Hanoi 2015 1 INTRODUCTION 1. Necessity of the theme Appeal rights are one of the fundamental human rights recognized in the Constitution of Vietnam in 2013 Everyone has the right to lodge complaints and denunciations with competent agencies organizations and individuals for the unlawful actions of the agencies organizations and individuals Article 30 . However how that appeal rights are under guarantee depends on the resolution of the State s administrative agencies and inspection monitoring activities of the State s competent agencies. The Party and State of Vietnam always take great interests in leadership and direction of the settlement of complaints by citizens as having issued a lot of legal documents resolutions in terms of complaints and complaint resolutions giving instructions about reorganizing and strengthening the complaint resolutions regarding the complaint resolutions as one of the key political tasks of the State s administrative agencies and the responsibility of all political systems towards ensuring better and better the human rights the rights of citizens under conditions of building a socialist law-governed State reforming the state administration. However the situation of the complaint in the state administration for recent years has complicatedly .