tailieunhanh - Lecture Operations management: Chapter 17 - William J. Stevenson

Chapter 17 - Project management. This chapter include objectives: Describe the project life cycle, discuss the behavioral aspects of projects in terms of project personnel and the project manager, explain the nature and importance of a work breakdown structure in project management, | Project Management Chapter 17 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. 1 You should be able to: LO Describe the project life cycle LO Discuss the behavioral aspects of projects in terms of project personnel and the project manager LO Explain the nature and importance of a work breakdown structure in project management LO Name the six key decisions in project management LO Give a general description of PERT/CPM techniques LO Construct simple network diagrams LO Analyze networks with deterministic times LO Analyze networks with probabilistic times LO Describe activity ‘crashing’ and solve typical problems LO Discuss the advantages of using PERT and potential sources of error LO Discuss the key steps in risk management Chapter 17: Learning Objectives 2 Initiating Planning Executing Monitoring and Controlling Closing . | Project Management Chapter 17 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. 1 You should be able to: LO Describe the project life cycle LO Discuss the behavioral aspects of projects in terms of project personnel and the project manager LO Explain the nature and importance of a work breakdown structure in project management LO Name the six key decisions in project management LO Give a general description of PERT/CPM techniques LO Construct simple network diagrams LO Analyze networks with deterministic times LO Analyze networks with probabilistic times LO Describe activity ‘crashing’ and solve typical problems LO Discuss the advantages of using PERT and potential sources of error LO Discuss the key steps in risk management Chapter 17: Learning Objectives 2 Initiating Planning Executing Monitoring and Controlling Closing Project Life Cycle LO Behavioral problems can be created or exacerbated by Decentralized decision making Stress of achieving project milestones on time and within budget Surprises The team must be able to function as a unit Interpersonal and coping skills are very important Conflict resolution and negotiation can be an important part of a project manager’s job Behavioral Issues LO WBS A hierarchical listing of what must be done during a project Establishes a logical framework for identifying the required activities for the project Identify the major elements of the project Identify the major supporting activities for each of the major elements Break down each major supporting activity into a list of the activities that will be needed to accomplish it Work Breakdown Structure (WBS) LO Project success depends upon making key managerial decisions over a sequence of steps: Deciding which projects to implement Selecting the project manager Selecting the project team Planning and .

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