tailieunhanh - Knowledge Cities Approaches Experiences and Perspectives_7

Tham khảo tài liệu 'knowledge cities approaches experiences and perspectives_7', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 144 The Conductive Organization ensured that any political grievances such as might have arisen around the perceived weakening of functional power could be overcome. The goal was always to involve everyone in this transformational journey. The parallel efforts to shape a values-based culture across the organization reinforced the new direction for the unit. Everyone could see that bold attempts to shape a new culture required equally bold approaches to reconfigure the structure in order to safeguard and leverage the new culture. Individual Capability Practice The purpose of the Individual Capability Practice was to ensure that people management processes were conducive to high levels of performance for individuals and the organization as a whole. A key focus of this practice was to shape people management policies and practices that enabled self-initiation and collective ownership. Employees were encouraged to own their performance and development and not be dependent on their managers or a separate body such as HR. The Individual Capability Practice developed approaches for performance self-assessment 90-Day Plans and values assessment. Membership Services To increase employee capabilities to better meet customer expectations Clarica integrated all HR functions into the Strategic Capabilities Unit refocused them and renamed the new subunit Membership Services. The name Membership Services was chosen to reflect the belief that the term human resources objectifies people and suggests a commodity the organization owns and can do with as it likes a notion that conflicts with the knowledge-era precept of generalized reciprocity. Clarica s executives recognized that to live its core values people needed to share a strong sense of membership in the organization and not to feel like an anonymous resource or cog in the wheel. Structure The Custodians of Conductivity 145 Membership Services was organized to provide a four-tiered service approach to meet employee needs see .