tailieunhanh - oxford handbook of commercial correspondence phần 9

Tham khảo tài liệu 'oxford handbook of commercial correspondence phần 9', ngoại ngữ, ngữ pháp tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 12. Insurance 235 WORLDWIDE INSURANCE Ltd. Worldwide House Vorley Road London N19 5HD Telephone 071 263 6216 Fax 071 263 6925 Telex 211121 Chairman . Galvin ACA FIS Registered in England No. 6 915614 Managing Director . Erwin CIS_ VAT No. 56 34127 Directors L. Swanne . Crowe MC . Sidey MA Your Ref Our Ref M1-C16910 Date 23 October 19 Mr . Goodman Export Department Glaston Potteries Ltd Clayfield Burnley BB10 IRQ Dear Mr Goodman Policy No. 00 515561 I am sending you the claims form you requested in your letter dated 19 August 19 . We will consider the matter once we have full details. I think I ought to point out that this is the fourth time you have claimed on a shipment and though I appreciate your products are fragile and that in each case the goods have been shipped clean it would be in your interest to consider new methods of packing. I agree that the claims have been comparatively small but in future you will have to ask your customers to hold consignments for our inspection to assess the cause of damage. I should also mention that further claims may affect your premium when the policy is renewed. Yours sincerely D. Adair Manager Reply to claim under open cover agreement Worldwide are willing to accept Glaston Potteries claim but they are not too pleased about it. Questions 1 What sort of policy have Glaston Potteries got 2 Why does the insurance company think that their premium may be increased when the policy is renewed 3 Why do they think Glaston have made so many claims in the past 4 When will the insurance company consider the claim 5 What does Mr Adair mean by shipped clean 6 Which words in the letter correspond to the following subject information understand goods taken aboard without damage to them keep work out the cost of insurance Enc. Claims form 236 12. Insurance Rejection of claim In this letter Worldwide reject a claim on the grounds that the bill of lading was not clean. Note the transaction could not have been by .

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