tailieunhanh - Research " SYSTEM DESIGN AND CONSUMER BEHAVIOR IN ELECTRONIC COMMERCE "

SYSTEM DESIGN AND CONSUMER BEHAVIOR IN ELECTRONIC COMMERCE Hanushek cautions: If the efficiency of our school systems is due to poor incentives for teachers and administrators coupled with poor decisionmaking by consumers, it would be unwise to expect much from programs that seek to strengthen market forces in the selection of schools, (1981, p. 34-35; emphasis added). Moreover, if students outcomes depend importantly on the characteristics of their classmates (. if so-called peer effects are important components of educational production), even rational, fully informed, test-score-maximizing parents may prefer schools with poor management but desirable peer groups to better managed competitors that enroll less desirable students, and administrators may. | INFORMATION TO USERS This manuscript has been reproduced from the microfilm master. UMI films the text directly from the original or copy submitted. Thus some thesis and dissertation copies are in typewriter face while others may be from any type of computer printer. The quality of this reproduction is dependent upon the quality of the copy submitted. Broken or indistinct print colored or poor quality illustrations and photographs print bleedthrough substandard margins and improper alignment can adversely affect reproduction. In the unlikely event that the author did not send UMI a complete manuscript and there are missing pages these will be noted. Also if unauthorized copyright material had to be removed a note will indicate the deletion. Oversize materials . maps drawings charts are reproduced by sectioning the original beginning at the upper left-hand comer and continuing from left to right in equal sections with small overlaps. Photographs included in the original manuscript have been reproduced xerographically in this copy. Higher quality 6 X 9 black and white photographic prints are available for any photographs or illustrations appearing in this copy for an additional charge. Contact UMI directly to order. Bell Howell Information and Learning 300 North Zeeb Road Ann Arbor Ml 48106-1346 USA 800-521-0600 _ _ UMI SYSTEM DESIGN AND CONSUMER BEHAVIOR IN ELECTRONIC COMMERCE MARIOS KOUFARIS Information Systems Department Leonard N. Stem School of Business New York University June 2000 A thesis presented to the Faculty of the Leonard N. Stem School of Business New York University in partial fulfillment of the requirements for the degree of Doctor of .

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