tailieunhanh - Enterprise-Wide Change Superior Results Through Systems Thinking

HE ADDISON-WESLEY SERIES on Organization Development is legendary in the Organizational Development field and the basis for the change field. Its impact on the field of OD, and on the authors in particular, was and still is profound. This new Jossey-Bass Series is the 21st-Century version of the original theory and practice series. The three editors of the earlier books were Edgar Schein, Warren Bennis, and the late Richard Beckhard—true pioneers, founders, and “godfathers” of the field. | The PRACTICING ORGANIZATION DEVELOPMENT Series WILLIAM J. ROTHWELL ROLAND SULLIVAN KRISTINE QUADE EDITORS Digitally signed by TeAM acciracyaid integrity of this document Date 162353 0300 ENTERPRISEWIDE CHANGE SUPERIOR RESULTS THROUGH SYSTEMS THINKING Stephen G. Haines Gail Aller-stead and James McKinlay About Pfeiffer Pfeiffer serves the professional development and hands-on resource needs of training and human resource practitioners and gives them products to do their jobs better. We deliver proven ideas and solutions from experts in HR development and HR management and we offer effective and customizable tools to improve workplace performance. From novice to seasoned professional Pfeiffer is the source you can trust to make yourself and your organization more successful. kjD Essential Knowledge Pfeiffer produces insightful practical and comprehensive materials on topics that matter the most to training and HR professionals. Our Essential Knowledge resources translate the expertise of seasoned professionals into practical how-to guidance on critical workplace issues and problems. These resources are supported by case studies worksheets and job aids and are frequently supplemented with CD-ROMs websites and other means of making the content easier to read understand and use. LTp Essential Tools Pfeiffer s Essential Tools resources save time and expense by offering proven ready-to-use materials including exercises activities games instruments and assessments for use during a training or team-learning event. These resources are frequently offered in looseleaf or CD-ROM format to facilitate copying and customization of the material. Pfeiffer also recognizes the remarkable power of new technologies in expanding the reach and effectiveness of training. While e-hype has often created whizbang solutions in search of a problem we are dedicated to bringing convenience and enhancements to proven training solutions. All our e-tools comply with rigorous functionality