tailieunhanh - Managing Successful IT Outsourcing Relationships

Managing Successful IT Outsourcing Relationships is a comprehensive guide on all the aspects of IT outsourcing, and is highly recommended for practitioners, researchers, policy makers and consultants alike. This book uses well-known theoretical perspectives and experiences learned from several business cases to develop models and guidelines for the complex IT outsourcing process and emerging relationships. It focuses on the important issues of strategy, structure, and management of IT outsourcing relationships and answers the what, where, when and how to outsource and manage outsourcing contracts. Book jacket | Petter Gottschalk Hans Solli-Saether Managing Successful IT Outsourcing Relationships Managing Successful IT Outsourcing Relationships Petter Gottschalk Norwegian School of Management Norway Hans Solli-S ther Norwegian School of Management Norway IRM Press Publisher of innovative scholarly and professional information technology titles in the cyberage Hershey London Melbourne Singapore Acquisitions Editor Development Editor Senior Managing Editor Managing Editor Copy Editor Typesetter Cover Design Printed at Renée Davies Kristin Roth Amanda Appicello Jennifer Neidig Joyce Li Sara Reed Lisa Tosheff Yurchak Printing Inc. Published in the United States of America by IRM Press an imprint of Idea Group Inc. 701 E. Chocolate Avenue Suite 200 Hershey PA 17033-1240 Tel 717-533-8845 Fax 717-533-8661 E-mail cust@ Web site http and in the United Kingdom by IRM Press an imprint of Idea Group Inc. 3 Henrietta Street Covent Garden London WC2E 8LU Tel 44 20 7240 0856 Fax 44 20 7379 3313 Web site http Copyright 2006 by Idea Group Inc. All rights reserved. No part of this book may be reproduced stored or distributed in any form or by any means electronic or mechanical including photocopying without written permission from the publisher. Product or company names used in this book are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Gottschalk Petter 1950- Managing successful it outsourcing relationships Petter Gottschalk and Hans Solli-Saether. p. cm. Summary This book focuses on the important issues of strategy structure and management of IT outsourcing relationships --Provided by publisher. Includes bibliographical references and index. ISBN 1-59140-760-5 hc -- ISBN 1-59140-761-3 sc -- ISBN 1-59140-762-1 ebook 1. Information technology--Management. 2. .