tailieunhanh - Management Information Systems A Synthesis of Transit Practice

Leadership is one of the most important and essential factors in good project management. Leadership can be seen as the art of influencing others to achieve desired results. Leaders guide behaviors by setting the vision, direction and the key processes; in other words, leadership has a large influence on the whole project process, including the actions of others. Jack Welch, previous CEO of General Electric, is reported to have called his direct reports together one day and issued a three word dictum: “Don’t manage! Lead!”(Slater, 1998). The emphasis in the project management field on leadership. | T R A N S I T C O O P E R A T I V E R E S E A R C H P R O G R A M SPONSORED BY The Federal Transit Administration TCRP Synthesis 5 Management Information Systems A Synthesis of Transit Practice Transportation Research Board National Research Council TCRP OVERSIGHT AND PROJECT SELECTION COMMITTEE CHAIRMAN WILLIAM W. MILLAR Port Authority ofAllegheny County MEMBERS SHARON D. BANKS AC Transit LEE BARNES Barwood Inc GERALD L. BLAIR Indiana County Transit Authority MICHAEL bOlTON Capital Metro SHIRLEY A. DeLIBERO New Jersey Transit Corporation ROD DIRIDON Santa Clara County Transit District SANDRA DRAgGoO CATA LOUIS J. GAMBACCINI SEPTA DELON HAMPTON Delon Hampton Associates RICHARD R. KELLY Port Authority Trans-Hudson Corp ALAN F. KIEPPER New York City Transit Authority EDWARD N. KRAVITZ The Flxible Corporation ROBERT G. LINGWOOD BC Transit MIKE MOBEY Isabella County Transportation Comm DON S. MONROE Pierce Transit PATRICIA S. Nettleship The Nettleship Group Inc. ROBERT E. PAAsWeLL The City College of New York JAMES P. REICHERT Transportation Management Services lawRence g. reUter WMATA VICKIE SHAFFER The Tri-State Transit Authority JAMES H. SLAKEY Washington DOT B. R. sToKES ATE Management Service Co MICHAELS. TOWNES Peninsula Transportation Dist. Comm EX OFFICIO MEMBERS ROBERT E. SKINNER JR. TRB FRANCIS B. FRANCOIS AASHTO JACK R. Gilstrap APTA GORDON J. LINTON FTA RODNEY E. slater FHWA TDC EXECUTIVE DIRECTOR FRANK J. CIHAK APTA SECRETARY ROBERT J. REILLY TRB TRANSPORTATION RESEARCH BOARD EXECUTIVE COMMITTEE 1994 OFFICERS Chair Joseph M. Sussman JR East Professor and Professor of Civil and Environmental Engineering. Massachusetts Institute of Technology Vice Chair Lillian C. Liburdi Director Port Authority The Port Authority of New York and New Jersey Executive Director Robert E. Skinner Jr. Transportation Research Board National Research Council MEMBERS BRIAN J. L. BERRY Lloyd Viel Berkner Regental Professor Chair Bruton Center for Development Studies University of .