tailieunhanh - User Interface Design for Mere Mortals PHẦN 10

(Chương 3, "Làm cho các trường hợp kinh doanh") • Tìm hiểu về các công cụ cần thiết để tạo ra thiết kế tốt (Chương 4, "thiết kế") • Lấy thông tin và sự hiểu biết người dùng của bạn (Chương 5, "Làm thế nào | 256 Appendix A 2. Who are the four stakeholders in a project Users engineers or designers sales and marketing people and managers. 3. When should you add features and functionality into the product When they blend value for the customer with value for the company. 4. Why should you start the usability process at the same time as the project design process Starting the usability process at the same time as the project design gives you the ability to couch the design of not only the usability tests but also of the product interface and documentation in terms of the total user experience. 5. What should be the first topic of discussion when starting your business case The benefits of good design. 6. How can you make sure that your customers goals are satisfied by the user experience By knowing the customers needs tasks and goals. 7. When should you add features and functionality into the product When they blend value for the customer with value for the company. 8. After you show stakeholders how good design as well as usability design and testing will lower costs what do you need to show them After you show stakeholders how good design as well as usability design and testing will lower costs you need to show how design and testing will make the company money. 9. Why do you conduct an ROI study To calculate how much a product or initiative will pay for itself over time. 10. Why should you use the Usability Engineering Life Cycle Because it provides a rigorous and ongoing process to the development of your user interface and your documentation. 11. What are the three phases of the Usability Engineering Life Cycle Requirements analysis design testing and development and installation. Answers to Review Questions 257 12. Why should you get feedback during the development process Feedback ensures that you don t have many problems to fix once the product is out the door. Chapter 4 1. Why should you resolve conflicts and constraints before you start the design process Because

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