tailieunhanh - The Art of Community - Building the New Age of Participation

Discover how your community can become a reliable support network, a valuable source of new ideas, and a powerful marketing force. This expanded edition shows you how to keep community projects on track, make use of social media, and organize collaborative events. Interviews with 12 community management leaders, including Linus Torvalds, Tim O’Reilly, and Mike Shinoda, provide useful insights. | T H E 0 R y I N p R A c T I c E 1 The Art of Community Building the New Age of Participation Second Edition o REILLY Jono Bacon Organizational management The Art of Community I can t think of a better guidebook than The Art of Community and your fearless tour guide Jono Bacon. The second edition shares many other stories of how successful communities have been created and the choices made in doing so. -From the foreword by Chris Anderson Editor of Wired magazine and author of The Long Tail Hyperion Online communities provide a wide range of opportunities for supporting a cause marketing a product or service or building open source software. The Art of Community helps you recruit members motivate them and manage them as active participants. Author Jono Bacon offers experiences and observations from his 14-year effort to build and manage communities including his current position as manager for Ubuntu. Discover how your community can become a reliable support network a valuable source of new ideas and a powerful marketing force. This expanded edition shows you how to keep community projects on track make use of social media and organize collaborative events. Interviews with 1 2 community management leaders including Linus Torvalds Tim O Reilly and Mike Shinoda provide useful insights. Develop specific objectives and goals for building your community Build processes to help contributors perform tasks work together and share successes Provide tools and infrastructure that enable members to work quickly Create buzz around your community to get more people involved Harness social media to broadcast information collaborate and get feedback Use several techniques to track progress on community goals Identify and manage conflict such as dealing with divisive personalities Jono Bacon is an award-winning community manager consultant and author of four books. He also maintains one of the most popular blogs about open source software and is the founder of the annual Community