tailieunhanh - Giáo trình tiếng anh chuyên ngành kỹ thuật phục vụ nhà hàng part 2

Tham khảo tài liệu 'giáo trình tiếng anh chuyên ngành kỹ thuật phục vụ nhà hàng part 2', ngoại ngữ, anh văn thương mại phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Answer telephone . Caller Good morning. What time are you open this evening 5-11 . . Caller Could I book a private room for a group of ten people Ask time . Caller At about seven. No table at 7 . . Table at 8 . . Caller That would be too late. Offer seat in restaurant . Caller But there are smokers in the group. Say you can arrange . Caller All right then. FOLLOW-UP ACTIVITY 1 Pair work Students A and B work together Student A should read the information below. a you are on the telephone to the Deep Sea Restaurant where Student B is a waiter waitress. Answer his her questions. b You work at the Deep Sea Restaurant. Student B a customer rings to make a reservation. Politely ask the following questions and make the requests. Note down the information. Repeat that. How do you spell it Speak more slowly. What day What time How may people Name Student B should read the information below a You work at the Deep Sea Restaurant. A customer rings to make 36 a reservation. Politely ask the following questions and make the requests. Note down the information. What day What time How may people Table near the band Name How do you spell it Repeat that b you are on the telephone to the Deep Sea Restaurant where Student A is a waiter waitress. Answer his her questions. ACTIVITY 2 Pair work Using the tables below take turns to be A a customer or B a waiter or waitress . A rings B and makes three requests each time. B can meet the first request 1 cannot meet the second 2 and cannot meet the third but suggests an alternative 3 . Student A Customer R E Q u E s T I d like to book a table for. number of people on for. day at for. time Do you have any vegetarian etc. dishes dishes suitable for. We d like a table out of doors near the windc . etc. Do you have a lift elevator Any high chairs . etc. 37 Student B Server Acknowledgement of request 1 Yes certainly No Sir Madam That would be no problem. you could. Apology 2 No I m very sorry. Sir Madam Explanation We re fully booked on