tailieunhanh - New Trends and Developments in Automotive Industry Part 4

Tham khảo tài liệu 'new trends and developments in automotive industry part 4', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | A Sustainable Service Program for the Automotive Refinishing Industry 95 In a typical auto body shop there are several elements that prevent the establishment of sustainability policies perhaps the main obstacle is its informal organization where owners have the privilege of making all decisions in the shop however if the owner has a truly commitment to sustainability he she will set policies to promote it. A sustainability policy can be as simple as Whatever possible it will be bought ecological paint and goods used to repair cars. All workers will wear personal protective equipment It is encouraged energy conservation initiatives And so on. Of course there is a need for putting emphasis in the enforcement of polices in order to effectively promote sustainability. Stage 2 Planning At this point it is necessary to address the efforts of the team to identify and document the core processes for delivering the service. The product of this stage is a detailed plan regarding future initiatives for improvement environmental and occupational conditions at the shop. The success of the Sustainable Service Program depends on a goon planning for that reason this is a critical phase of the program mainly during the first iteration when nothing or almost nothing is known or documented. Again the logic to start this phase in a small auto body shops notoriously differ from big organizations because on these organizations high administration set the goals and objectives then it is assigned accountability to managers or supervisors to be sure that the goals and objectives are met. In small organization the creation of the sustainability team is necessary before the establishment of objectives. The role of the consultant in this stage is to obtain information from the owner and workers and after that write a formal document which is going to be the written plan. The leader asks the what and the how and the owner and the workers answer the questions according to their empirical .

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