tailieunhanh - English for personal assistants - part 36

Tham khảo tài liệu 'english for personal assistants - part 36', ngoại ngữ, kỹ năng viết tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 3 Building business relationships KEY Task 1 1. interlocutor 2. facilitates 3. to get straight down to 4. achieve 5. fosters 6. pingpongs 7. to broaden 8. dismissive 9. engaged in 10. tool Task 2 1. b 2. c 3. a 4. a 5. b 6. c Task 3 Suggested answer Yes I have actually. I went there last year and stayed right in the centre of town. I specifically went to London to see the Edward Hopper exhibition at the Tate Modern. I really liked the Tate Modern and the Millennium Bridge and all the great restaurants in the Docklands. London really has a lot of energy and I always feel good when I go there. Task 4 1. 2. 3. 4. 5. 6. 7. S R R S S R R 176 Building business relationships KEY 8. S but it s not always appropriate to start with something negative. 9. R 10. R Task 5 Suggested answers 1. Good morning I m . from . How do you do 2. It s nice to meet you 3. Would you like a cup of coffee I hope you had a good journey and that you found the office easily. Is this your first visit to . What do you think of it so far You really must visit . Task 6 Suggested answers I d really like to know more about what you do. Tell me about your work. How do you do X How did you achieve Y What made you come to the seminar What takeaways do you hope to get Why did you choose this particular workshop Task 7 Suggested answers 1. Oh dear 2. That s great 3. I follow you. 4. That s terrible 5. I m with you. 6. Oh no 7. Good 8. What a shame 9. I m so sorry. 10. Oh dear Task 8 Suggested answers 1. Would you like me to send it for you 2. I can call the credit card companies and the police for you if you d like me to. 3. Shall I phone our taxi company for you Task 9 Suggested answers 1. May I take your coat 2. Can I get you a cup of coffee Building business relationships KEY 177 3. Shall I show you where the ladies gents is 4. Would you like me to get you a hairdryer Task 10 Suggested answer From . To Pamela Hutchinson Subject Last week s conference Dear Pamela It was so nice to meet you that I thought