tailieunhanh - English for personal assistants - part 29

Tham khảo tài liệu 'english for personal assistants - part 29', ngoại ngữ, kỹ năng viết tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 140 Influencing strategies and tactics Strategies Tactics Explaining Legitimising Logical persuasion Asking Appealing to friendship Socialising Consulting Stating Stating Inspiring Appealing to values Modelling Exchanging Exchanging Alliance building Alliance building In fact alliance building is regarded as a macro-strategy because it can involve a mix of different strategies and tactics to influence others. Strategies and tactics explained But what exactly do these strategies and tactics mean and how can we apply them linguistically Strategies Tactics Expressions Explaining means giving reasons for what you want Legitimising - using authority Logical persuasion - using facts logic According to company policy . The facts speak for themselves Asking means exactly that or making a request Appealing to friendship -asking a personal favour Socialising - building rapport Consulting - asking for input Would you do me a favour and . I hear you spent a year in the US - I did too - when were you there Would you like to tell us about your ideas on . Stating means saying what you want or think Making a direct but polite statement This report has to be finished by tomorrow How to influence people and win friends 141 Strategies Tactics Expressions Inspiring means affecting behaviour by emotion or example Appealing to values -being motivational Modelling - setting or leading by example We all need to work our hardest and best to be in the top 3 What I ve learnt from experience is that if we do X in this way . Exchanging means trading something valuable to get support Exchanging favours benefits If you help me with . I ll give you a hand with . Alliance building Alliance building means getting others on your side to help influence someone We are part of the same team so shouldn t we all be . We really need to pull together to achieve . Negative tactics - beware how you use them There are also four negative tactics which can be effective but should be used sparingly as they will