tailieunhanh - Putting the TOC Thinking Processes to Use_5

Tham khảo tài liệu 'putting the toc thinking processes to use_5', kinh tế - quản lý, kinh tế học phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 152 Thinking for a Change 3a. Initial connection 3b. Alter Categories of Legitimate Reservation Figure you will have several reservations some of which will be quite valid. Recognize that those reservations don t mean that Display Manufacturing s tree is bad. It just means that had you been there raising the reservations the clarity of the tree would have been enhanced. As you read through the evolving example I encourage you to take a pencil and using the categories of legitimate reservation note your reservations. Then try to answer your reservations by asking yourself in the following frame of reference Assume that the connection is in fact valid. What else would need to be in this space on the tr ee in or der for me to accept it as such This will give you excellent practice in using the categories of legitimate reservation and thus enhance your sufficient cause thinking skills. It will also help you increase your ability to put yourself in someone else s shoes when listening. It appeared to the team that entity 8 Display installation process is difficult for the customer was an obvious effect of entity 1 To keep their costs low stoes hire personnel with minimal skills. The insufficient cause reservation led them to clarify the relationship further as illustrated in Figure . As the team looked at the rest of the list they found it difficult to connect a third pertinent entity to the tree. Some seemed to be obviously connected to each other but none seemed to be closely connected to the cluster that they started. So they methodically went through verbalizing Copyright 1999 CRC Press LLC. Current Reality Tree 153 a hypothesized cause-effect relationship between each of the three entities on the cluster with each of the remaining entities on the list. If to keep their costs low stoes hire personnel with minimal skills then customers question the value of the display Does it make sense No. Ok move on to the next. If to keep their costs low stoers hire .

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