tailieunhanh - IELTS material_4

Tham khảo tài liệu 'ielts material_4', ngoại ngữ, ngữ pháp tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Reading 1 hour PART 1 You are advised to spend 20 minutes on Questions 1-14. Look at the article on page 131 about holidays and at the statements 1-8 below. Questions 1-8 In boxes 1-8 on your answer sheet write TRUE if the statement is true FALSE if the statement is false NOT GIVEN if the information is not given in the passage 1 Solving problems can be hard work for the holiday-maker. 2 The most common problem for holiday-makers is crowded airports. 3 Overall holiday accommodation poses few problems. 4 Tour companies provide a satisfactory level of information to holiday-makers. 5 A low-cost holiday should still offer some high-quality services. 6 Hotel staff can advise you on who you should complain to. 7 Photographs may help to support an argument about a holiday problem. 8 If you are not good at writing letters find someone to help you. 130 GENERAL TRAINING MODULE READING Having a Lovely Time A chance to relax and leave your worries behind For some holidays are nothing but trouble as the results of one survey showed When you think about it it s amazing that anyone gets away with a carefree holiday. It seems there is limitless potential for things to go wrong from flight delays and lost luggage to poor accommodation. A recent questionnaire showed that a third of people who replied had a complaint about their holiday last year. And when these unhappy holidaymakers discussed the problem with their tour company nearly half said it involved time and effort on their part to resolve things. When asked exactly what the reasons were for their dissatisfaction top of the list was flight delays and 20 per cent of holiday-makers to Europe said they had to wait up to an hour. More worrying is the fact that almost a third of holiday-makers who had complained said it was about the apartment or hotel room they had been allocated. There is an enormous variety of holiday accommodation and we recommend that consumers look for places that have been inspected by the Tourist Boards .