tailieunhanh - The Guide to the HAP Standard

This Guide is a companion to the HAP Humanitarian Accountability and Quality Management Standard (2007), the full text of which is attached as Annex 1. The Guide follows the structure and format of the HAP Standard for ease of reference. It is aimed at the leaders, managers, and staff of humanitarian agencies that wish to improve the performance of their organisation, at those interested in assessing the case for seeking humanitarian quality assurance certification by HAP, and at those with responsibility for achieving compliance with the requirements of the HAP Standard. It will also be of relevance to individuals and organisations with a general interest in accountability | The Guide to the HAP Standard Humanitarian Accountability and Quality Management HAP contact details and members Contact details HAP International Maison Internationale de 1 Environnement 2 Chemin Balexert 7-9 CH-1219 Chatelaine Geneva Switzerland Tel 41 22 788 1641 E-mail secretariat@ Website HAP Members at time of publication Australian Council for International Development ACTED CAFOD CARE International Christian Aid Concern Worldwide Danish Church Aid Danish Refugee Council Medical Aid for Palestinians Medair MERCY Malaysia Norwegian Refugee Council Office Africain pour le Développement et la Cooperation Oxfam GB Save the Children UK Tearfund UK Women s Commission for Refugee Women and Children World Vision International Associate Members DANIDA DFID MANGO SIDA Note these members are correct at time of publication Oxfam GB Oxfam GB founded in 1942 is a development humanitarian and campaigning agency dedicated to finding lasting solutions to poverty and suffering around the world. Oxfam believes that every human being is entitled to a life of dignity and opportunity and it works with others worldwide to make this become a reality. From its base in Oxford in the United Kingdom Oxfam GB publishes and distributes a wide range of books and other resource materials for development and relief workers researchers and campaigners schools and colleges and the general public as part of its programme of advocacy education and communications. Oxfam GB is a member of Oxfam International a confederation of 13 agencies of diverse cultures and languages which share a commitment to working for an end to injustice and poverty - both in long-term development work and at times of crisis. For further information about Oxfam s publishing and online ordering visit publications For information about Oxfam s development advocacy and humanitarian relief work around the world visit The Guide to the HAP Standard