tailieunhanh - ESSENTIALS of Balanced ScorecardMohan phần 7

Tìm cho các đơn vị nhiệt tình muốn thay đổi và muốn là con cái poster cho thí điểm. lớn nhất các cơ hội tồn tại. hiệu quả? Tìm ra những thách thức lớn nhất nơi .Trong trường hợp không đội BSC của bạn tin rằng nó có thể thực hiện hầu hết | ESSENTIALS of Balanced Scorecard Look for the more enthusiastic units that want change and want to be the poster children for the pilot. Find out where the biggest challenges is where the biggest opportunities exist also. Where does your BSC team believe it can execute most effectively BSC is about translating and sharing strategy. If the key strategic thrusts and initiatives are built around certain divisions or x-functional groups then locate your BSC program there. Sell Value Always A significant mistake made by BSC drivers is to sell the program and the ideas to upper management and to forget to keep selling the value of the results to all layers of management. Also key leaders in an institution rely on the feedback of their operating team leaders and although they might have endorsed the program to you they can change their minds if other more pressing operational activities need to take hold. One CEO insisted that he wanted the objectives to be held at all levels. Through the introduction of the program individuals had to drive the scorecard process by participating and reviewing all the key measures and so on. The CEO did not push for the results to be submitted did not drive his scorecard to the board and was engulfed in operational details. I think this is also a failing of management because they never pushed the value and were not champions for strategy linkages to the operating teams. Selling must go on always and systems must be put in place to drive knowledge sharing and program management and accountability. Pick Outside Help Consultants and Vendors Consultants are great to work with and can be accelerators for the BSC can sort through the challenges and can also focus the or 138 Know the Road Map for Implementation ganization for burst-speed into the BSC methodology. But how does a team know if a consultant is necessary Do you or your team have the fundamental knowledge to carry out the program Does a consultant carry more .