tailieunhanh - Globalization and Cross-Cultural Issues in Project Management

The success of the implementation of a New Policy Proposal will be judged in terms of the benefits delivered – . the measurable improvements resulting from outcomes which are perceived as an advantage by stakeholders. From the moment the first elements of change are introduced into the operations of a department or agency and on-the-ground in the public arena, expectations will be met or not met. Implementation planning must therefore consider how the transition into this future state will be managed, and how the realisation of benefits will be managed – not only monitored and evaluated. In other words. | Globalization and Cross-Cultural Issues in Project Management Dennis G. Ballow Sr. MAED PMP Project Management Knowledge Transfer Inc. Abstract With hot topics like globalization and cross-cultural opportunities in the Asia Pacific rim one might think it would be easy to research the implications of cross cultural issues. Rather what the writer found was a significant discussion all around the periphery but little in-depth analysis. Discussion prevailed on the socio-economic and technological ramifications. Others resources focused on the language issues but little work was intuitively available on the subtleties of cross cultural issues one may encounter. Based on experience working in the Asia Pacific rim for two years as a PMO Manager and training PM s in many European countries I decided that understanding international socio-cultural issues encountered in business is essentially at the heart of the issues companies will encounter in globalizing operations. Therefore the writer will approach the cross-cultural issues from a personalized understanding based on his many months of first hand mistakes in understanding cultural issues encountered in Asia Pacific. I will base my observations of cross-cultural issues on my experiences in working most closely with individuals from China Hong Kong Malaysia Taiwan Singapore Japan and India. Naturally there are more countries in the Pacific Rim but these mentioned provided the most opportunity for interaction. I want to also acknowledge the contributions of my wife Helena Shiu Leung Chow Ballow whom I initially met in Asia. Her wisdom coaching and meaningful insights on the many differences between Western and Eastern business and cultural practices were and remain till this day illuminating helpful and daunting. Introduction Clearly we all understand to some degree the impact of cultural issues in communications. If nothing else we have encountered situations where language was the barrier. But language may be the .