tailieunhanh - Guide to Health Care Quality

A strong board with the right members will make or break this transformation process. Uncertainty will cause stress and require solid, timely, and well-informed decision making. Reform requires more than a quarterly update or progress report. It requires significant board buy-in and is only be possible if the board is thoroughly educated and committed to transformation. The agency may need to identify new board members with competencies that will directly benefit the organization during the transformation process, ., board members experienced in primary healthcare or managed care. . | Guide to Agency for Healthcare Research and Quality Advancing Excellence in Health Care Agency for Healthcare Research and Quality This booklet was developed by the Agency for Healthcare Research and Quality AHRQ part of the . Department of Health and Human Services. AHRQ works to improve health care quality prevent medical errors and assess what happens to people as a result of the care they receive. AHRQ publishes two annual reports on the quality of health care in the United States. The National Healthcare Quality Report and the National Healthcare Disparities Report. To obtain free copies of these reports or additional copies of this booklet call the AHRQ Publications Clearinghouse at 1-800-3589295 or send an e-mail to ahrqpubs@. Care about your health. Help make the decisions. Purpose of this Booklet The purpose of this booklet is to help you get quality health care. Getting quality health care can help you stay healthy and recover faster when you become sick. Throughout the booklet tips are provided to help you be active in making decisions about your health care. The goal is to make sure you receive the best possible care. You Deserve Quality Health Care Getting quality health care can help you stay healthy and recover faster when you become sick. However we know that often people do not get high-quality care. A 2004 study of 12 large . communities found that just over half percent of people were receiving the care they needed. What exactly is health care quality We know that quality means different things to different people. Some people think that getting quality health care means seeing the doctor right away being treated courteously by the doctor s staff or having the doctor spend a lot of time with them. While these things are important to all of us clinical quality of care is even more important. Think of it like this getting quality health care is like taking your car to a mechanic. The people in the shop can be .