tailieunhanh - Systems and Organisational Change A Socio-technical Insight_8

Tham khảo tài liệu 'systems and organisational change a socio-technical insight_8', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Cross-cultural Analysis of ERP Implementation 193 Table . continued Study Methodology Critical Success Factors Identified Roseman et al. 2001 Literature Review Developed a priori model for process modelling success factors derived from the literature Modelling methodology modelling language modelling tool modeller s expertise modelling team orientation Project management user participation top management support Allen et al. 2002 Case study 4 higher education institutions Identified ERP critical success factors for public organisations Strategic project schedule plans ERP strategy mission top management support Contextual organisational culture constructions of past technological implementations political structures Tactical relationship and knowledge management business process changes and software configuration technical tasks client acceptance monitoring and feedback troubleshooting Communication Al-Mashari et al. 2003 Literature Review Developed a taxonomy of ERP critical success factors to demonstrate the linkages between ERP critical success factors ERP success and ERP benefits Setting-up management and leadership visioning and planning Deployment ERP package selection communication process management training and education project management legacy systems management system integration system testing cultural and structural changes Evaluation performance evaluation and management 194 J. Motwani . Akbulut and M. Argyropoulou Table . continued Study Methodology Critical Success Factors Identified Brown and Vessey 2003 Case study 3 organisations Identified five factors for successful ERP implementations Top management is engaged in the project not just involved Project leaders are veterans and team members are decision makers Third parties fill gaps in expertise and transfer their knowledge Change management goes hand-inhand with project planning A satisfying mindset prevails Umble et al. 2003 Case Study 1 organisation Identified critical factors for