tailieunhanh - Making It HappenThe Implementers’ Guide to Success with Enterprise Resource Planning phần 8

Đây là nơi mọi người thích rõ ràng các chi tiết của doanh nghiệp sẽ được chạy như thế nào. Nó trả lời câu hỏi như: chúng ta đáp ứng các khách hàng ngày hôm nay và chúng tôi cần phải làm nó khác nhau? Chúng ta có nên được thiết kế theo đơn đặt hàng, make-to-trật tự, kết thúc-toorder | 264 ERP Making It Happen Audit Assessment III Of all of the steps on the Proven Path this one may be the easiest to neglect. However it may also be the most critical to the company s long term growth and survival. The reason audit assessment Ill is the driver that moves the company into its next set of improvement initiatives. It s the entry point into phase Ill. Under no circumstances should this step be skipped even though the temptation to do so may be great. Why Because the pain has gone away. We feel great We re ini top o ftìie world Let ikkikkour shoes off put our feet up on the desk and relax for a while. Don t do it. Skipping audit assessment Ill is high risk. Nothing more may be done the phase Ill improvement initiatives may not be forthcoming. As a result the company s drive for operational excellence will stall out and you could be left in a competitively vulnerable position. The first mission for audit assessment Ill is to validate what s been implemented the phase I processes of basic ERP and the phase II activities involving supply chain integration. Are they working as they should be Are the benefits projected in the cost benefit analysis being realized What s the bad news if any. in additom to the good what s not working as well as we need it to In addition audit assessment Ill is the mirror image of audit assess-ment I which asks What should we do first A nitt L ssm enl III asks What should we do next Answers to this question could be For us the next logical step is to implement superior Customer Relationship Management processes. We want to gel vrry dose and very intimate with our customers and now is the perfect time to do it. We can and should get much mosycommorc alryactive witittiie Internet. We now have a superb fimndation to baHdono odo just that. We can now levso ags oui ERP ES 11100 1 01 mto a B2B competitive advantage. We need to become more nimbee m mamiiacuurmg. ow hat we ve implemented ERP successfully and have things so well under .