tailieunhanh - Succeeding in the Project Management Jungle How to Manage the People Side of Projects_7

Tham khảo tài liệu 'succeeding in the project management jungle how to manage the people side of projects_7', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 158 AVOIDING PITFALLS INTHE FIVE KEY PHASES OF A PROJECT work. JT s planned half-hour presentation turned into a protracted but productive four-hour discussion in which the message finally got through that subject-matter experts were needed to supplement the team s expertise if the project was to proceed in a productive manner. JT s team finally received access to and support for the needed subject-matter experts in the program manager s organization but much time had been wasted in getting access to these people. With the added details provided by the subject-matter experts the necessary increase in scope was now apparent for all to see resulting in more funding. The program manager angrily castigated JT and his team as thieves as he was forced to dip into his management reserve. In the end the effort was successful as a system was put in place that institutionalized accountability from the operations support personnel in the field globally all the way back to the engineers providing ongoing support in their comfortable offices in the United States. Thousands of users were enrolled globally. ActionsYou CanTake To avoid this kind of tension you can take preemptive steps To prevent yourself from getting into JT s position scope out any new PMs or managers as they are assigned. Go meet them privately for a get to know you chat. Feel them out for their approach. Carefully explain to the PM the cost of the approach shown earlier. If you are in the PM s position of having responsibility for a new group get the affected team together early and explain to the members what your expectations and work style are. Let them ask questions and discuss their concerns with you perhaps in a later meeting after they have seen you work for a while. This shouldn t make you feel like your authority is being questioned. Eisenhower ran staff meetings like that and he won a world war and became president This story was about a manager who did too much. The next American .