tailieunhanh - The WORLD HEALTH REPORT 2000 Health Systems: Improving Performance

W hat makes for a good health system? What makes a health system fair? And how do we know whether a health system is performing as well as it could? These questions are the subject of public debate in most countries around the world. Naturally, answers will depend on the perspective of the respondent. A minister of health defending the budget in parliament; a minister of finance attempting to balance multiple claims on the public purse; a harassed hospital superintendent under pressure to find more beds; a health centre doctor or nurse who has just run out of antibiotics; a news editor looking for a story; a. | Wuftin IIiaiih . aim U The World H EALTH Re port 2ooo Health Systems Improving Performance World Health Organization World Health Report 2000 Health Systems Improving Performance ii WHO Library Cataloguing in Publication Data The World health report 2000 health systems improving performance. 1. World health 2. Health systems plans 3. Delivery of health care 4. Health services administration 5. Financing Health 6. Health services accessibility 7. Social justice 8. Health care evaluation mechanisms I. Title Health systems improving performance ISBN 92 4 156198 X NLM Classification WA ISSN 1020-3311 The World Health Organization welcomes requests for permission to reproduce or translate its publications in part or in full. Applications and enquiries should be addressed to the Office of Publications World Health Organization 1211 Geneva 27 Switzerland which will be glad to provide the latest information on any changes made to the text plans for new editions and reprints and translations already available. World Health Organization 2000 All rights reserved. The designations employed and the presentation of the material in this publication including tables and maps do not imply the expression of any opinion whatsoever on the part of the Secretariat of the World Health Organization concerning the legal status of any country territory city or area or of its authorities or concerning the delimitation of its frontiers or boundaries. Dotted lines on maps represent approximate border lines for which there may not yet be full agreement. The mention of specific companies or of certain manufacturers products does not imply that they are endorsed or recommended by the World Health Organization in preference to others of a similar nature that are not mentioned. Errors and omissions excepted the names of proprietary products are distinguished by initial capital letters. Information concerning this publication can be obtained from World Health Report World Health Organization .