tailieunhanh - Everyday technical english Part 4

Tham khảo tài liệu 'everyday technical english part 4', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | .e Dialogues 1 Choosing suppliers O How do you choose which companies to work with O Well there are lots of things to consider. Quality and delivery times are as important as price. We also take into consideration technical support and after-sales service. We look for companies with a good track record. We place a few trial orders and if everything goes well we putthem on our approved list. It s important to choose companies you feel you can work closely with. Guaranteed supply O Quality is very important to US. We work to very low tolerance levels. We need to have guaranteed supplies of consistently high quality raw materials. Over the years we ve built up very good relationships with our suppliers. 0 Do you have many different suppliers Ỡ Yes There are about fifty names on our approved supplier list but for raw materials we tend to deal with three local companies. Extra staff Q. I was surprised to see how few people you have on-site. You provide a wide range of goods and services but have a very small workforce. O It depends on the time of year. At peak times we hire in casual workers to help with packing and dispatch. We also contract out certain services all year round for example cleaning. We run a very tight operation O Do you handle the recruiting yourselves Sometimes we use a local employment agency. It depends on the job. A new supplier A Hi Steve. What do you think of the new supplier We haven t had any problems so far. They offer a 24-hour technical back-up service. We ve called them in three times this month. They always arrive within a couple of hours. O That s good service. Do we have to pay extra for that -. No. There s no call-out fee. It s included in the annual service contract. A rush order Q Our usual supplier has let US down and I ve been looking through your parts catalogue. I need fifty GT67ŨS. How soon can you deliver Just a moment and I ll check. We re expecting a .