tailieunhanh - TESTS 100 TOEIC Preparation Tests Part 8

Tham khảo tài liệu 'tests 100 toeic preparation tests part 8', ngoại ngữ, toefl - ielts - toeic phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | TOEIC tests Incomplete Sentences Advanced level 34 Answer Keys How to complain Questions Index A1 I m really not satisfied with the way you have handled the situation. answer b handled A2 I ve really had enough of all your excuses what I want is some action. answer a action A3 You ve refused to help me now for six months and so I shall now have to take the matter further. answer d further A4 I must insist you do something immediately as I ve been patient long enough. answer c insist A5 I now want some kind of compensation for the total lack of service I ve experienced. answer a lack A6 I m obviously not getting anywhere with my complaint please let me talk to someone senior to you. answer d senior A7 I m very unhappy with the way I ve been treated. No one seems at all interested in my case. answer b treated A8 I believe I have very good grounds for suing your company for negligence. answer c grounds A9 If you don t do something today I shall be forced to take legal action. answer d forced A10 You re the tenth person I ve been put through to and I m on the point of losing my temper. answer b temper 141 PHOTOCOPIABLE TOEIC tests Incomplete Sentences Advanced level 35 Answer Keys Questions Index How to criticize A1 Quite honestly I didn t think much of the standard of acting in the play. answer d much A2 If you want my honest opinion I thought the food tasted revolting. answer c honest A3 To come straight to the point I think the management team needs replacing. answer d point A4 There are several matters on which I should like to take issue concerning your report. answer c issue A5 There s really no virtue in me pussyfooting around because I might as well tell you it s awful. answer b footing A6 I have a long list of things I think are wrong where shall I start answer d list A7 I m afraid to tell you that your standard of work has fallen well below what we think is acceptable. answer c acceptable A8 In all honesty if I said that everything was .