tailieunhanh - Sách ERP Systems and Organisational Change A Socio-technical Insight Springer Series in Advanced Manufacturing_10

Hệ thống ERP (Enterprise Resource Planning) là xương sống của hệ thống thông tin trong các tổ chức khu vực công cộng và tư nhân. Tuy nhiên, khó khăn vẫn còn. Cuốn sách này cung cấp một cái nhìn sâu sắc độc đáo và toàn diện vào hệ thống ERP, từ cả một xã hội và quan điểm kỹ thuật. Nếu không cố gắng để xây dựng một sự đồng thuận nhân tạo, nghiên cứu trường hợp một số nhận xét theo cách khác với một cái nhìn kỹ thuật và xã hội, các sự kiện tương tự có thể. | Cross-cultural Analysis of ERP Implementation 193 Table . continued Study Methodology Critical Success Factors Identified Roseman et al. 2001 Literature Review Developed a priori model for process modelling success factors derived from the literature Modelling methodology modelling language modelling tool modeller s expertise modelling team orientation Project management user participation top management support Allen et al. 2002 Case study 4 higher education institutions Identified ERP critical success factors for public organisations Strategic project schedule plans ERP strategy mission top management support Contextual organisational culture constructions of past technological implementations political structures Tactical relationship and knowledge management business process changes and software configuration technical tasks client acceptance monitoring and feedback troubleshooting Communication Al-Mashari et al. 2003 Literature Review Developed a taxonomy of ERP critical success factors to demonstrate the linkages between ERP critical success factors ERP success and ERP benefits Setting-up management and leadership visioning and planning Deployment ERP package selection communication process management training and education project management legacy systems management system integration system testing cultural and structural changes Evaluation performance evaluation and management 194 J. Motwani . Akbulut and M. Argyropoulou Table . continued Study Methodology Critical Success Factors Identified Brown and Vessey 2003 Case study 3 organisations Identified five factors for successful ERP implementations Top management is engaged in the project not just involved Project leaders are veterans and team members are decision makers Third parties fill gaps in expertise and transfer their knowledge Change management goes hand-inhand with project planning A satisfying mindset prevails Umble et al. 2003 Case Study 1 organisation Identified critical factors for