tailieunhanh - Automotive Quality Systems Handbook Episode 13

Tham khảo tài liệu 'automotive quality systems handbook episode 13', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Corrective and preventive action 467 plished then you have not determined the steps needed to deal with any problems requiring preventive action and are therefore noncompliant with ISO 9001. The action taken during process monitoring see Part 2 Chapter 9 can be considered preventive action when corrections are made to the process ahead of occurring nonconformities. Hence Statistical Process Control is a technique which serves nonconformity prevention as well as detection. The steps you need to take to deal with specific problems will vary depending on the nature of the problem. The part that can be proceduralized is the planning process for determining the preventive action needed. A typical process may be as follows Devise a strategy for eliminating the cause together with alternative strategies their limitations and consequences. Gain agreement on the strategy. Prepare an improvement plan which if implemented would eliminate the potential problem and not cause any others. Prepare a timetable and estimate resources for implementing the plan. Gain agreement of the improvement plan timetable and resources before going ahead. The procedure would need to define the authority and responsibilities of those involved the methods used to analyze the data and the recommended format of any improvement plan in order that plans submitted to management gain their agreement. Some plans may be very simple and require no more than an instruction to implement an existing procedure. Others may be more involved and require additional resources. The improvement plan should be seen as defining a quality objective and hence if a major change in performance is necessary should be part of your Improvement Plan which was addressed in Part 2 Chapter 1. In this way you are seen to operate a coherent and coordinated improvement strategy rather than a random and unguided strategy. While those on the firing line are best equipped to notice the trends any preventive action should be coordinated