tailieunhanh - The Communication Problem Solver 8

The Communication Problem Solver 8. Managers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. Easily accessible and filled with real world management examples. This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions | The Secrets to Creating and Sustaining Energized Relationships Some parameters to consider are content layout frequency required staffing hours production and distribution. The budget for the newsletter is __over your current budget. This fits with our division goal to increase customer service. 2. Explain the importance and implications of creating a newsletter. Who originated the idea and why What problems is the newsletter intended to solve What are the foreseen opportunities and problems 3. Ask for ideas on what other considerations should go into the proposal. Listen and discuss. 4. Ask the employee to summarize what you both have agreed the proposal parameters are. 5. Ask what support he needs from you or peers to do the assignment. 6. Agree on a deadline and any check-in dates. How Much to Say When Stating Performance Expectations How much you say when communicating what you need done varies depending on the situation. A sign on I-5S from Seattle to Tacoma reads Uneven pavement surface. The sign states the fact and drivers are assumed to have the intelligence and experience to know what to do. A sign further up the road gives more information. A flashing sign reads Caution. Uneven pavement ahead. This sign tells drivers to be careful up ahead. Why the difference The conditions were different in each of those sections of highway. Sometimes conditions at work will vary from task to task or from day to day or from employee to employee. Managers may need to state expectations with more or with fewer directions depending on variables. When stating performance expectations deciding how much to say and how to say it fluctuates. The amount of detail and way to talk to your direct report depends largely on the task the delegatee and the process. How much elasticity does the task offer for determining how to accomplish it What is the experience and track record of the delegatee 52 Communicating Your Expectations What to Say and How to Say It on this or similar .