tailieunhanh - e-National Bank: How to Establish Effective Communication Part 3

3 RECOMMENDATIONS ON IMPROVING THE NBU WEB SITE. Now we propose recommendations to the NBU web-site as the one that gained less points comparing with other two sites. These recommendations are based on comparative analysis (see point ). | 28 3 RECOMMENDATIONS ON IMPROVING THE NBU WEB SITE Now we propose recommendations to the NBU web-site as the one that gained less points comparing with other two sites. These recommendations are based on comparative analysis see point . Each recommendation reflects strong point of the ECB or the FRS site. Other improving measures are the products of our thought. RECOMMENDATIONS ON USABILITY As far as usability is concerned we want to recommend the NBU site some changes in the following directions - Search system. It would be better if web masters place search input area right on the first page. It could be done as an element of navigation system. Also it could be more useful for users if site has opportunity to search information by sections as it is proposed on web-site. See figure as an example of search system on the first page below the sites navigation. You can see that by default search will be held on the whole site. But in this menu one can select any section that is presented at the site s navigation. Figure . Design of possible search-by-section system under navigation. Desinged by the team. Vertical scrolling. To avoid vertical scrolling web masters can change structure of text layout. The text could be presented in several columns akin to . 29 RECOMMENDATIONS ON VERBAL AND VISUAL RENDERING To improve user understanding of informational content of the NBU site web masters can design special Glossary section with definitions of special terms that are used in given information. The terms in this glossary can be grouped by the alphabet or can be given in a list of all terms. Also if an economic term that user may not understand appears in a text it could be linked with correspondent definition in Glossary section so user can click on it and read what this term means. RECOMMENDATIONS ON INFORMATIONAL CONTENT To improve informational content NBU web-site could publish research done by its staff or .

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