tailieunhanh - ITIL Version 3.0 – What It Means to You

A major overhaul of the IT Infrastructure Library® (ITIL®) is coming Spring 2007, and it will have a dramatic impact on the entire IT industry. ITIL v3 presents an entirely new “hub-and-spoke” design with a descriptive core framework as the hub and prescriptive solutions as spokes. Perhaps most useful are new implementation templates based on industry, firm size, business model, and regulatory environment that provide an impressive array of targeted solutions. An enhanced descriptive core, new and more prescriptive additions, improved guidance on business alignment. | Global Knowledge Expert Reference Series ofWhite Papers ITIL Version What It Means to You ITIL Version What It Means to You Hank Marquis Chief Technology Officer itSM Solutions ITIL Service Manager certified Introduction A major overhaul of the IT Infrastructure Library ITIL is coming Spring 2007 and it will have a dramatic impact on the entire IT industry. ITIL v3 presents an entirely new hub-and-spoke design with a descriptive core framework as the hub and prescriptive solutions as spokes. Perhaps most useful are new implementation templates based on industry firm size business model and regulatory environment that provide an impressive array of targeted solutions. An enhanced descriptive core new and more prescriptive additions improved guidance on business alignment and recent international standards approvals move ITIL from a nice to have to a must have for any IT professional or organization. If you have been putting off ITIL now is the time to begin. If you are already implementing ITIL you should consider these new capabilities. In either case you need to understand the impact that ITIL v3 will have on the entire IT industry. ITIL version 3 The current IT Infrastructure Library ITIL version 2 was released in 2000. ITIL v3 s books will start shipping in the Spring of 2007 and there are some major changes ahead for the ITIL and those who use it. The goal of the new ITIL is to provide a simple-to-understand business-aligned implementation that you can customize to your specific operational situation and IT environment. New topics include understanding business catalysts and how they produce IT strategies how you should respond to specific business drivers like compliance and regulation and how to interoperate with other standards. ITIL v3 uses a hub-and-spoke model with fundamental core concepts as the hub and specific market and industry guidance in complementary components as the spokes. Because ITIL involves best practices it can never be fully .