tailieunhanh - HANDBOOK OF CRM: Achieving Excellence in Customer Management Part 1

Chapter 1. A strategic framework for CRM. Customer Relationship Management, or CRM, is increasingly found at the top of corporate agendas. Companies large and small across a variety of sectors are embracing CRM as a major element of corporate strategy for two important reasons | CŨI ADRIAN PAYNE HANDBOOK OF CRM Achieving Excellence in Customer Management BroadVision C 1 Chordiant. EPIPHANY RoyolMall Teradata UNISYS ư B t i a HANDBOOK OF CRM Achieving Excellence in Customer Management TLFeBOOK To Penelope and .

TỪ KHÓA LIÊN QUAN