tailieunhanh - Evaluation of possible Six Sigma implementation including a DMAIC project

Six Sigma is an initiative lauched by Motorola in 1987, focusing on reducing variation and continuously improving processes. | 2004:070 CIV MASTER’S THESIS Evaluation of possible SIX SIGMA implementation including a DMAIC project A case study at the Cage Factory, SKF Sverige AB MARTIN LENNARTSSON ERIK VANHATALO MASTER OF SCIENCE PROGRAMME Department of Business Administration and Social Science Division of Quality & Environmental Management 2004:070 CIV • ISSN: 1402 - 1617 • ISRN: LTU - EX - - 04/70 - - SE -TITLES- Evaluation of possible SIX SIGMA implementation including a DMAIC project - A CASE STUDY AT THE CAGE FACTORY, SKF SVERIGE AB Utvärdering av möjlig SEX SIGMA implementering samt ett DMAIC-projekt - EN FALLSTUDIE PÅ HÅLLAREFABRIKEN, SKF SVERIGE AB This Master Thesis was carried out within the area of Quality Management at Luleå University of Technology and SKF Sverige AB. By: Martin Lennartsson Erik Vanhatalo Luleå 2004-02-29 Supervisors: Lars Palmqvist, SKF Sverige AB in Gothenburg Karin Schön, Luleå University of Technology -ABSTRACT- ABSTRACT Six Sigma is an initiative launched by Motorola in 1987, focusing on reducing variation and continuously improving processes (Barney, 2002). This thesis was carried out at the Cage Factory in Gothenburg, a smaller unit within SKF Sverige AB with 124 employees. The factory manufactures the cage component in the bearing, which will keep the rollers in place in the complete bearing. The purpose of this thesis is to investigate and make comparisons between Six Sigma and the existing way of working with improvements and the organization in the Cage Factory and to give recommendations on what actions are needed to efficiently implement Six Sigma. To aid in the fulfillment of the purpose a practical DMAIC (Define- Measure-Analyze-Improve-Control) project was conducted. The project aims to reduce customer complaints and downtime caused by the turning activity in one of the production channels at the Cage Factory. Furthermore, several interviews with strategically selected individuals were conducted. The authors argue that Six Sigma could be .

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