tailieunhanh - Golf and the game of leadership 11

Golf and the game of leadership 11. Sách tham khảo học hỏi kỹ năng tổ chức lãnh đạo. Trong cuốn sách này, Bill Haupt, cựu quản lý điều hành phát triển tại General Motors, một người bạn lâu năm và đồng nghiệp, cung cấp đầu vào, cái nhìn sâu sắc. Ông là một niềm vui để mọi người làm việc với, một''lãnh đạo thực sự,''và rất con người. Ann và Bill tham gia từ đầu đến cuối trong thực hiện cuốn sách có giá trị, dễ đọc, và thú vị này | 90 Golf and the Game of Leadership Still no improvement. The complaints continued. Management messages sent to the workers became more strident. Workers needed to be motivated and inspired to build a better vehicle. Posters were put up throughout the plant. Suggestion plan awards were increased. More meetings were held. The problems only got worse. Customer complaints continued in greater numbers. Sales began to waver. Repair costs escalated. Dealers were really upset. More blame was directed at the workers. If only the line workers would pay more attention to what they re doing we wouldn t have these problems. Meetings were held with union leaders who were told the workers needed to do a better job and union leadership could help make this happen. Finally top management at headquarters frustrated with the lack of success took action. One of the firm s most experienced manufacturing executives was dispatched to spend a day in the assembly plant to see whether he could determine what was going on. He talked with the workers. He walked through every workstation observed assembly and asked questions. He rode vehicles through the windnoise and water-leak tests. He questioned the line supervisors examined tools studied the manufacturing process and read the quality statistics. Then he once again observed the way the assemblers did their work at each of the line stations and he talked more with them. The following morning at an informal breakfast meeting with several other headquarters executives he told of his experiences at the plant. Yesterday I had the most interesting experience I ve had in my twenty-eight years with the company. I can sum it up in two sentences Our problem is not that the workers don t know what they are doing. As a matter of fact they are the reason production is not a lot worse than it is. His listeners were astonished as he Focus 91 continued to explain that it was only because of the skill dedication and hard work of the assemblers that the .

• Kỹ năng tổ chức
• Soft skill
• manager
• leadership
• kỹ năng cá nhân
• lãnh đạo nhóm
• tổ chức nhóm hiệu quả
• lập kế hoạch
• mục tiêu công việc
• Kỹ năng mềm
• kỹ năng giao tiếp
• quản lý thời gian
• kỹ năng làm việc nhóm
• Communication Skill
• TeamWork Skill
• Time Managerment Skill