tailieunhanh - The effects of tour operator’s service quality on travel agents’s customer value, satisfaction and loyalty in Vietnam

Research results help tour operators in Vietnam achieve business efficiency through travel agents to increase satisfaction and maintain travel agents’s loyalty to tour operators, including: (1) providing stable service quality; (2) providing service quality as commitment; (3) providing service as the end consumer’s expectation; (4) always improve service quality; (5) provide competitive products. |

TỪ KHÓA LIÊN QUAN