tailieunhanh - A study of determinants of supermarket service quality - the case of Dien May Xanh supermarket

The study aims to identify the factors affecting the service quality of retail supermarket. Through approaching other studies, the study evaluated the service quality in general and the service quality of retail supermarket in particular. Qualitative method is used for exploring the research model and variables. The survey was conducted to collect the customer’s opinion from Dien May Xanh supermarkets in Vietnam. |