tailieunhanh - Lecture Operations now: Supply chain profitability and performance (3/e): Chapter 1 - Byron J. Finch

Chapter 1 - Introduction: Why operations management? After you have mastered the material in this chapter, you will be able to: Describe the relationships among value, profitability, cost, processes, and capabilities; describe the components of value; differentiate between the resources that create value; describe the changes in the business environment and the impact they have; . |