tailieunhanh - Leadership: Theory, application, skill development (2nd/E) - Chapter 11: Robert N. Lussier, Christopher F. Achua
Chapter 11 - Strategic leadership and managing crises and change. The following will be discussed in this chapter: Role of leadership in strategic management process, relevance of internal and external environment, importance of a vision and mission statement, relationship between corporate objectives and strategies, importance of strategy evaluation, 5-step process to crisis risk assessment, 3 phases of the change process, major reasons for resisting change, people and task-oriented techniques for overcoming resistance to change. |
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