tailieunhanh - Contribution of supplier relationship management to firm performance

This paper examines the impact of supplier relationship management on the operational performance of firms. The data was collected from 304 manufacturing plants in 4 Asian countries in the period 2013-2015. The results of statistical descriptive analysis, correlation analysis, and regression analysis indicate that supplier relationship management has a positive relationship with operational performance. | VNU Journal of Science Economics and Business Vol. 36 No. 5E 2020 11-20 Original Article Contribution of Supplier Relationship Management to Firm Performance Le Thi Tu Anh1 Nguyen Thu Ha2 1 Thuongmai University 79 Ho Tung Mau Cau Giay Hanoi Vietnam 2 VNU University of Economics and Business 144 Xuan Thuy Cau Giay Hanoi Vietnam Received 08 December 2020 Revised 20 December 2020 Accepted 20 December 2020 Abstract Supplier relationship management plays a crucial role in the firm s development and success. This paper examines the impact of supplier relationship management on the operational performance of firms. The data was collected from 304 manufacturing plants in 4 Asian countries in the period 2013-2015. The results of statistical descriptive analysis correlation analysis and regression analysis indicate that supplier relationship management has a positive relationship with operational performance. The study also proposes some suggestions for researchers and managers in developing and applying measurement scales of supplier relationship management to improve supply chain management effectiveness. Keywords Supplier relationship management operational performance manufacturing firms. 1. Introduction result in performance enhancement and ultimately sustainable competitive advantage. In the context of increased competition and Despite this undeniable role supplier requirements of customers supplier relationship relationship management has not been properly management is becoming more and more and adequately addressed in both theoretical important for firm survival and success. In fact and practical works. A significant number of firms put great efforts into creating and studies still consider supplier relationship as the maintaining collaborative relationships with extension of the traditional purchasing their suppliers to improve supply chain management activities 1 . On the other hand efficiency and effectiveness. Higher efficiencies the majority of current .