tailieunhanh - Lecture Fundamentals of operations management (4/e): Chapter 2 - Davis, Aquilano, Chase

Chapter 2 "Operations strategy: Defining how firms compete", after studying this chapter you will be able to: Introduce the concept of operations strategy and its various components, and show how it relates to the overall business strategy of the firm; illustrate how operations strategy pertains to adding value for the customer; identify the different ways in which operations strategy can provide an organization with a competitive advantage; . |